I wrote 15 customer stories for Workhuman, showcasing how companies like Morgan Truck Body, PepsiCo, Merck, GoTo, Zimmer Biomet, and R1 RCM used recognition to drive engagement and business impact. Each case study combined interviews, data, and storytelling to support sales conversations and demonstrate real-world results across manufacturing, healthcare, life sciences, tech, finance, and more.
2023
Writing portfolio
This case study highlights how Morgan Truck Body partnered with Workhuman to launch a peer-to-peer recognition program that reached 2,400 offline team members across 14 manufacturing sites. I interviewed Morgan’s VP of HR, analyzed program data, and wrote the full story, showing how a deskless workforce can be meaningfully connected to culture and values. The program led to reduced turnover, higher engagement, stronger internal promotions, and improved productivity — all through accessible, real-time recognition tied to company values.
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For this customer snapshot, I used a transcript of an interview with PepsiCo’s Senior Director of Global HR Platforms to write a concise narrative connecting their recognition strategy to measurable outcomes. The piece highlights how PepsiCo replaced an underperforming vendor with Workhuman, integrated recognition into their HR tech stack, and logged more than 3 million recognition moments in three years. This story was published alongside a live interview from Workhuman Live 2023.
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In this customer snapshot, I turned an executive interview into a clear, results-driven narrative showing how Merck modernized its global recognition strategy. With more than 2 million recognition moments captured, the piece highlights how Workhuman helped Merck replace outdated programs with a scalable solution that drives retention, engagement, and equity. This story was shaped from a transcript of a live interview at Workhuman Live 2023.
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The 2023 Customer Snapshots series also includes: